You can still use data if you reach our Roaming Limit, but youll be charged at 3.50/GB. . To opt-out of the offer and to pay O2s standard international roaming rates instead, text NOTRAVEL to 23336. It lets you use the internet, talk for longer and text while you're away in selected destinations worldwide. See here for a full list of O2 Travel destinations. The following 27 international countries are covered by the O2 Travel Inclusive Zone Bolt On: If youre not eligible for the free O2 Travel Inclusive Zone Bolt On, you cannot pay for it. O2 roaming - International & EU roaming with O2 explained - CompareDial Roaming is when you are no longer able to Pick Up your home Network (O2-UK). What if I'm travelling outside the O2 Europe Zone? Roaming outside the EU: A network-by-network guide A couple of Questions and Answers that may come in useful: Q) Im abroad and my friend is abroad, will I be charged to contact my friend as Im only calling a UK Mobile number. The info below will help you get your phone ready and prevent any surprises when you get home. If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2. But, the main difference here is that we are talking about a SIM card that is digital, and it is known as eSIM. If you go over your total monthly data allowance in our Europe Zone, you'll need to add a Bolt On to keep using data - the options and cost are the same as if you were in the UK. In case you do not recharge with any of the IR packs. will not introduce charges for roaming within the EU after Brexit. Well send you a series of messages while youre travelling to make you aware of your roaming options. And, if you need a recommendation on which one to choose, go for the Holafly eSIM. Find out more about roaming in our Europe Zone. We also share information about your use of the website with social media, advertising and analytics partners. If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in. Roaming is when you are no longer on your home network. The following shows the O2 out of plan rates within a few international destinations. What if I flex my data down to a tariff that isnt eligible for O2 Travel in Inclusive Zone? To ensure you get access to the information most relevant to you: Were the only major network that isnt bringing back EU roaming charges up to 25GB. O2-DE is a completely independent business to O2-UK and therefore Roaming Charges would apply. What happens if I remove my data cap completely? Since then, most customer feedback is that speed limits have been removed for customers travelling inside of Europe. Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. All Pay Monthly and Pay As You Go customers on O2 can use their normal UK allowances when travelling in Europe. Depending on where you travel to, you will be able to use your domestic plan regarding data, text messages, and phone calls. O2 roaming charges explained: Everything you need to know before your If you have O2 Travel Inclusive Zone included in your tariff then youll get a daily allowance of unlimited texts, minutes, and data roaming in 27 of our international O2 Travel destinations (Zone 1) which includes the USA, Australia and New Zealand. For help with this, go to our interactive device guide. Which would cost you a total of 69.86 over your two-week holiday. See here for all pricing options. For customers on our new system. With O2 Europe Zone, you can continue to roam for free and use your allowance within the EU. Validity: 28 days. More info can be found here https://www.o2.co.uk/international/travel-inclusive-zone Kudos If it's your voicemail greeting, press * and enter your PIN. O2 takes a slightly different approach, with 'O2 Travel', which covers 63 additional destinations outside Europe. See our terms. What if Im travelling outside the O2 Europe Zone? To add a Data Roaming Bolt On: Were making some changes to O2 Travel and My O2, to put you more in control. If your UK data allowance is over 25GB, youll have a Roaming limit of 25GB when travelling in our Europe Zone. Thats why most people consider O2 a pretty good service, and they are working hard to be better than the competition. O2 International roaming speeds in Istanbul Turkey From 23 May 2022, Three customers who have signed up or upgraded from October 2021 will have to pay 2 a day to use the minutes and data from their UK contracts in EU countries. Find out which countries are included. If you're an O2 Travel We'll try to include all your overseas call charges on your next bill, to help you keep track of your costs. If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. In case that the service offered by O2 is not enough for you, here are some alternatives that you can use when traveling. When it comes to talking about how a service works, we have to say that they can work in a very different or similar way depending on what travelers will use. The O2 Travel Bolt On is available to all pay monthly customers for 6 per day and works in 104 international countries. You may be charged for Data Usage to receive the MMS ( I never have on O2, But I know other UK networks charge), Data Usage Is all chargeable. And if you're going beyond our Inclusive Zone you can still subscribe to our full O2 Travel Bolt On for 4.99 a day in selected destinations. Using your monthly data allowance whilst in our Europe Zone. Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). Audio and video streaming optimisation are in use. Your every event would be listed and tagged as Roam in the MyUsage list. The O2 Travel Bolt On works in the following 104 destinations: The O2 Travel Inclusive Zone Bolt On is free with selected O2 Refresh and selected O2 SIM only plans, and works in 27 international countries. Premium rate numbers, MMS and non-standard texts will be billed at standard rates. Monetary value of Rs. 933.05 and 5 ISD SMS. Best UK network for international roaming - Uswitch Mobile Phone Deals Will I be charged if I exceed my allowance when roaming with O2? Unlimited Outgoing Local Calls (calls made within the roamed country), Calls to Home/India, Incoming calls, Data usage and SMSs in 22 countries on applicable Partner network, Pay Go IR Rates Standard rates available as default for prepaid & Postpaid Jio customers. These include the USA, Australia, and New Zealand. Using your phone abroad | Pay Monthly | Help & Support | O2 Its satellite roaming charges are 7.50 per MB. We're the only major network that isn't bringing back EU roaming charges for up to 25GB. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). about rates and special international traveling offers with your wireless provider BEFORE you leave. Best Mobile Networks for Roaming in 2023 | MoneySuperMarket If you move to a tariff that doesnt include free O2 Travel in our Inclusive Zone, then youll lose that benefit, but you can still buy our full O2 Travel Bolt On for 6a day in selected destinations. 1201 Pack or IR Pay Go rates as per details provided below: https://www.jio.com/jio-postpaid-international-roaming-plans, https://www.jio.com/jio-prepaid-international-roaming-plans. See our data Bolt Ons here. To enjoy Wi-Fi Calling benefits, enable Wi-FI Calling on your device. Alternatively, you can purchase the Bolt On through My O2. O2 customers can use their allowances for free in these locations: Free roaming in destinations outside the EU/EEA, such as Guernsey, Isle of Man, Jersey, Monaco and Switzerland are also included for O2 customers on monthly contracts and business contracts. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. The O2 Travel Inclusive Zone Bolt On is available for free on selected O2 Refresh and selected O2 SIM only contracts. For 6 a day in Turkey, and selected destinations outside Europe, youll get all the data you need, plus Unlimited minutes and texts to use within your travel destination and back to the UK. When you travel outside your Home Network, your Mobile Phone Sim will ask the Roaming (Foreign) network first if it can use the services on their Network. But if your phone is displaying anything else besides O2-UK or BT Cellnet (On Some Older Phones), then you are Roaming on a Foreign Network and Roaming Charges will apply if Services are used. What if I don't have the O2 Travel Inclusive Bolt On or am travelling outside the O2 Travel Inclusive Zone? However, it is possible to pick up French Network when in UK and the Irish Networks when youre still in Northern Ireland. If you dont have O2 Travel Inclusive Zone, or the O2 Travel Bolt On, then you can add a Data Roaming Bolt On which allows you to choose from a capped data allowance of 100MB, 500MB or 1GB. Like rival networks, O2 now offers all customers free roaming within the EU, . In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. Calls made to other destinations (not the UK or the country youre visiting). Perfect for travelling outside Europe. You cannot roam within qualifying European countries for excessive or consecutive periods at a time. O2 Roaming: Rates, countries & alternatives So, for example, you go to Spain and you pick up Telefonica ES. Were making some changes to improve your experience. My O2 Search Roaming and international calling Find everything you need to know about international calling and using your phone abroad. The use of tethering and personal hotspot also isnt permitted in O2 Travel countries outside of Europe. It can take up to 24 hours for O2 Travel to be enabled on your account so its best to opt-in before departing on your trip. All tariff changes made on your flexible tariff will only take effect from your next bill date. The 4.99 O2 Travel offer isnt available to customers on O2 Pay As You Go. Three roaming activation 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Roaming Germany: T-Mobile, AT&T, Verizon, O2 - Roami 24.90: Zone 4: This zone includes a connection to networks and services of specific providers of international services of electronic communications. Enter your O2 mobile number to see the most relevant help information for your account. Or maybe you simply need to send a text message to someone, both options are valid. The out of plan rate is typically expensive, and varies between countries. For customers with an O2 mobile broadband plan, the O2 Travel offer isnt currently available. Sending a SMS? Or get international calling from just 1p per minute with our International Bolt On. We have a Bolt On to suit your budget. O2 Roaming Germany service. Receiving a SMS? This . These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. You can prevent this by choosing manual, rather than automatic, network selection on your handset and then manually choosing the O2 network. O2 offers a pretty solid service in which tourists will have the chance to use the roaming service in almost every single country on the planet. If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. Unlimited minutes, texts and all the data you need, every day you use O2 Travel. Free data roaming in the EU Exclusively with O2 We cover roaming in our Europe Zone as part of our tariffs. No its free to receive a SMS. Otherwise we may charge you or have to suspend you from using our services in our Europe Zone (excluding the UK). Phone calls might not be so useful when traveling to a country different from yours, but they can be helpful in an emergency or something similar. We are using cookies to give you the best experience on our website. Mobile roaming charges in Europe: What you need to know Use of our services in our Europe Zone is subject to our fair usage policy. Monetary Value can be used on International Roaming. What destinations are included in our Europe Zone? No one can deny that cellular data is one of the most important things when traveling to a different country. This is because of the Foreign Number allocated and that you are roaming on their Countries Network. What you may not know is that when the phone is authorised to use the Roaming Network, It is given a temporary allocated foreign number of the country you are visiting. Free EU Data Roaming | O2 You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). Mobile broadband tariffs, as they can only be used in the UK. It can take up to 24hrs to be applied to your account. You still have items in your basket. However, youll still be able to connect to the ships wifi. We'll try to include all your overseas call charges on your next available bill, to help you keep track of your costs. Wherever you fancy going in our Europe Zone (40+ destinations), you're free to call, text and use data just like you would in the UK, subject to a roaming limit. Both incoming and outgoing phone calls and text messages will count towards the daily usage limit on O2 Travel. O2 has said that using roaming for an extended period of time will be judged on a case-by-case basis. Yes, all O2 customers can use their regular allowance for free with O2 Europe Zone, covering 48 European destinations. Receiving calls and texts in our Europe Zone. For people, . Unlimited Prepaid IR Packs - For Select 22 Countries on Applicable Partners. Roaming in Europe | Pay Monthly | Help | O2 More about the o2 roaming plan find out below. And, you can make and receive calls for 2 a minute, and send texts for 50p a text. Roaming in Mexico: A Visitors Guide to Costs for Each Provider Free Pay As You Go SIM Cards: Review & Comparison 2023, Compare SIM Only Deals: Best Value Mobile SIM Cards In The UK, Unlimited Data Plans on UK Mobile Networks: Best Unlimited Data SIMs, UK Mobile Coverage: Check & Compare Across Networks, 4G Home Broadband: Best 4G Broadband & Hybrid Broadband Deals, Download Speeds: Comparing 2G, 3G, 4G & 5G Mobile Networks, 5G Coverage UK: Check 5G Coverage & 5G Coverage Map For Your Area, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Best Pay As You Go Bundles: UK's Cheapest Prepaid Mobile Plans, 5G SIM Only Deals: Best 5G SIM Cards Compared, 4.99/day in 63 non-European destinations, 4.99/day in 36 non-European destinations. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. This will stop you from using anything outside of your monthly allowance unless you buy a Bolt On. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. You will be charged for any services you use at the following rate: You'll receive a text message warning just before you're about the exceed the fair usage policy. Tariffs with more than 25GB of monthly data. You can use your regular allowance for free within 48 European countries, with a data fair usage policy of 25GB per month. Get Unlimited minutes, texts and data roaming in our O2 Travel Inclusive Zone. Order by midnight for free next working day delivery. Grab your phone and send the message O2TRAVEL to 23336, and that's it, the roaming will be activated on the device you just sent the message with! What are the benefits of IR 1101 pack vs IR PayGo Rates? Both Bolt Ons come with 120 minutes, 120 texts and unlimited data per day. Making calls or sending texts from the UK, to countries outside of the UK. We use cookies and similar technologies. Using your monthly data allowance whilst in our Europe Zone. As easy as it gets + US Mobile Plans At US Mobile, we make everything 5 times easier for you. Does anybody have a link to an up to date list of partner networks that O2 has roaming agreements with? Any texts received will be included. Q) What is the Difference between Roaming and Home Networks? If youre on a cruise ship, you wont be able to use mobile data. Your allowance resets every day at midnight local time. Were rolling them out gradually, so some customers may notice a change sooner than others. This traffic management policy was, however, last updated in July 2017. Yes you pay to send a MMS. Are any destinations outside the EU included in O2's free roaming. Your phone number transfer will then be scheduled by O2, normally for the next working day. If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country. Scheduled transatlantic routes between Ireland and Orlando, Chicago, Boston, San Francisco, Washington DC, Newark, Los Angeles, Miami, Seattle, New York and Toronto. If youre travelling outside of our Europe Zone and your destination isnt covered by O2 Travel, youll be charged at the standard rates for that country, for any minutes, texts and data you use. O2 uses the example of roaming for 60 days or more in a four-month period as being beyond reasonable holiday and travel patterns and will therefore fall outside of the fair usage policy. International Roaming and Whats it all about. - O2 Community On O2, you can use your mobile phone abroad at no extra cost in up to 75 destinations, depending on your price plan. For customers on our current system, What can I do to avoid any data roaming charges? People know that when traveling, there will be chances for them to find free WiFi hotspots, it can be in their hotel or in a restaurant, but it is quite likely that they will find one. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. O2 international roaming FAQ - Uswitch Mobile Phone Deals For all other customers, whether youre on the old system or the new system, you can still use data if you reach our Roaming Limit but youll be charged 3.50/GB for your ongoing usage. Heading to Europe? It is also . In these places, you can pay 1.99/day for 100MB of data. Pay as you go customers on the 30 Big Bundle tariff, however, will be able to use up to 10GB of their 20GB allowance while roaming in the Europe Zone. The International Travel Pass costs 10$ per day, and it gives people access to their local data allowance. Find out if youre eligible. Instead, youll need to pay 1.99/day for up to 100MB of data in these countries. You can get the O2 Travel Bolt On by texting O2TRAVEL to 23336. If you forget your PIN when you're abroad, contact us and ask us to reset it. O2 has announced the launch of a new set of 'Plus Plan' tariffs and roaming at no additional cost in 75 countries including Spain, Malta and Portugal. So this is where Double Charges apply. Now, if you travel to other countries, you will have to pay to get cellular data. What are mobile roaming and data roaming charges? For full charges, see O2 roaming rates. The answer is no. Tariffs with 25GB or less of monthly data Check how much itll cost to use your phone abroad. Check out our help and support page with useful information on using your phone abroad, our Europe Zone, and Bolt Ons. Are there any subscription or rentals charges for IR service for Prepaid Plans? If you bought a 10GB 12 monthsimonly tariff, on or after 3 May 2018, youll be eligible for O2 Travel in our Inclusive Zone, when you moveto a 20 or above 12 month sim only tariff. We cover roaming in our Europe Zone as part of our tariffs. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. If you disable this cookie, we will not be able to save your preferences. If you use your mobile phone abroad for 63 days or more in any four-month period, O2 reserves the right to apply a regulated surcharge to your usage (currently 3.3p/minute, 1p/text and 4.50/GB). Just select the best international roaming plans as per your need and connect with your loved ones anytime, from anywhere through unlimited international calling and SMS services, a superfast 4G network, and more at affordable rates. If you have O2 Travel Inclusive Zone included in your tariff, then youll get unlimited minutes, texts and data roaming in 27 destinations worldwide. Broadband, mobiles, banking, insurance and energy utility comparison. (This is why there is a delay sometimes in first switching on your mobile to you getting a signal and a Network Name). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Whether youre on Pay Monthly or Pay As You Go, use your data, minutes and texts at no extra cost across over 45 countries in our Europe Zone. Your standard UK tariff allowances won't be impacted. You'll only be charged on the days you use O2 Travel. Pocket WiFis are devices that people have used to keep themselves connected to the internet for quite some time now. The additional Inclusive Zone countries are available on contracts taken since the 28th March 2019 and excludes 30-day rolling SIM-only deals. If youre roaming in our Europe Zone this will be included within your UK allowance; within countries included in O2 Travel, this will activate the 4.99 fee. In accordance with the fair usage policy, you cannot exceed 25GB data per month if your plan has an allowance greater than 25GB data per month. If you exceed your allowance when roaming for free in the Europe Zone, or exceed your Bolt On allowance when roaming internationally outside Europe, you will be charged at the standard out of plan rate for the country you are in. You still have items in your basket. Usage beyond the daily limit of 120 minutes and 120 texts is charged at O2s standard international roaming rates. Sky Mobile. If youre travelling to an O2 Travel country outside of Europe, the following fair usage limits apply: As an alternative to O2 Travel, you can also consider the following international roaming offers from other mobile networks: In addition to the above, all UK mobile networks that offer international roaming are legally obliged to offer roaming at no extra cost for customers travelling to other EU countries. Please let me know by e-mail when there is a reply to my message. To add a Data Roaming Bolt On: Once youve reached the limit of the Data Roaming Bolt On, your usage will stop. If youre on Pay As You Go, you can get our O2 Travel Bolt On for 1.99 a day in selected destinations. For the days you choose to use data, you'll only be charged a daily rate of 1.99, which gets you 100MB. Check roaming rates in different countries. Switching data roaming off ensures you won't get charged. Which destinations are covered by O2's free roaming policy? Data is charged at 7.20/MB. With our O2 Travel Inclusive Zone Bolt On, available on selected O2 Refresh and sim only tariffs, you can get inclusive data roaming in 27 international destinations. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. What if I flex my data up to a tariff with free O2 Travel in Inclusive Zone? In 63 destinations outside Europe, customers with an O2 Pay Monthly contract can pay 4.99/day to use their mobile phone through the O2 Travel offer. So, lets elaborate on the different rates that people must pay when using O2 as their cellular operator. What other restrictions are there? . O2 customers can use their. Travelling outside of our Europe Zone - For customers on our current system, Travelling outside of our Europe Zone - For customers on our new system.
