What should you do if you are a business? processing is being conducted relying upon the legal obligation placed request, please find attached our response. Household Waste Collection Service Standards. Ashford Borough Council Lost, stolen or damaged containers can be reported on Ashford Borough Councils website. Swale. Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. Donate and support our work. Bin collections - Kent County Council It won't be considered a 'missed bin' unless all of these apply. By using the Your Ashford app, youll enable officers to deal with your concerns more quickly and effectively, as theyll be able to access reported issues while on the move themselves. Did you know you can view and comment on planning applications on our website? To make a complaint, please complete the form below. For example SW1A 2AA Find a postcode on Royal Mail's postcode finder What you need to know. The annual cost of the service is published on Ashford Borough Councils website. You can let us know about missed bin in these ways. Due to the weather, we have not been able to provide a full waste collection service this week. White goods are collected separately to your other large items. Latest News. Report a missed bin collection - GOV.UK Advice about green, blue and food waste bins for new housing developments, including how to buy a set if your developer doesn't provide them. services through our wholly owned subsidiary Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. Help us protect your right to hold public authorities to account. After a missile attack on the warehouses of the tank brigade, smoldering ammunition began, their explosions and scattering are possible, the press service of the Krivoy Rog City Council reports. but recipients are responsible for carrying out their own checks. Report a missed bin. Large items such as trampolines and bed frames much be dismantled before collection. Where a container has been presented correctly but has been genuinely missed by the crew, the customer reports a missed collection and leaves the container out so that the crew can easily get to it. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. intended for the named addressee(s) only and may contain marked material software or data resulting from this e-mail If you have received this Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. Food waste will be collected next week alongside recycling as normal. Garden waste containers are provided for the use of the customer but remain the property of Ashford Borough Council. Report a missed bin, bin not emptied | Rochdale Borough Council [3]https://www.ashford.gov.uk/transparency/ 267K and a limited company (03277032). Ashford Borough Council only reserves the right to cancel the service if garden waste containers or the service is misused. What should you do if you are a business? Waste collections update for week commencing Monday 12 December Councils data protection pages which can be found at Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. For other information related to local elections on 4 May, visit our dedicated web pages. Report or check a refuse or recycling problem - Dartford Borough Council Your wheeled bins must be ready by 7am on collection day and placed at your nearest collection point at the. Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Report a missed bin. Ashford Borough Council is the data controller for any personal information you provide in this form. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Doing business with the Council; Economic Development Team; More in business portal. Do you need to renew your garden waste subscription? Are you using a mobile device? The council reserves the right of decision as to whether a customer is provided a 240L wheeled bin or biodegradable sacks for presentation of garden waste. Only a container provided by Ashford Borough Council will be emptied. but recipients are responsible for carrying out their own checks. Recycling and Waste | Stafford Borough Council You will also be able to report stolen bins online in the near future. Well arrange for it to be emptied as soon as possible. Bin collections Get in touch with your local district council if you have any questions about: bin collections garden waste missing bins replacing a broken or lost bin ordering a new. If your bin goes missing, you may be asked to pay for a replacement. Ashford Household Waste Recycling Centre Address Cobbs Wood Industrial Estate Brunswick Road Ashford TN23 1EL Opening hours Monday to Saturday: 8am to 4:30pm Sunday and bank holidays: 9am to. After this, we will not return until the next scheduled collection day. Report missed bin collections Make payments online (e.g. We use cookies to improve your experience and improve our services. An account will keep many of your dealings with the council in one secure place, which will save you time the next time you contact our customer service team. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one. Your garden recycling will be composted and used as an agricultural soil improver. Report a missed bin collection. Wear suitable clothes and footwear and keep children in your car. To advise us of a change, for example, change of address, cancellation of service and removal of bin or moving of service to a new address, then please visit your garden waste account. [3]https://www.ashford.gov.uk/transparency/ 267K Precautions have been taken to ensure that this is a virus free message The customer must indemnify the council against claims and liabilities arising from the presentation of the containers on the customers property that are not due to any act or default of the Council. Ashford Borough Council is the data controller for any Christmas bin collection schedule in Ashford (Image: Ashford Borough Council) Garden waste collections will also be suspended for the two-week festive period and will resume on Monday, January 9. Data Protection - Ashford Borough Council is the data controller for any Did you know you can view and comment on planning applications on our website? This not share your information with any third parties unless we are required This will mean that you may get a text or phone call from your bank when you make an online transaction which requires you to confirm your details. telephone: 0800 183 84 84. The council is not liable for any failure to perform any of the councils obligations caused by an event outside the councils control. If your reference looks like 2018/00123 track your report here, If your reference looks like 1234567 track your report here, Bins: Assisted CollectionsBins: missed collectionBins: replace lost or brokenDiscarded syringesReport a litter/dog bin issue, Public toilets & community toilet scheme issue, Dog FoulingLost or stolen dogsStray dogsDead animals. Find your nearest Household Waste Recycling Centre. We will collect large household items such as: furniture, white goods and electrical appliances. Missed bin collections data - WhatDoTheyKnow Find the dates we'll be collecting from your home. You should report any missing bins by calling Ashford Borough Council on 01233 331111. Your donations keep this site and others like it running. Following completion of service on the scheduled collection day the customer must return the container to within the property boundary the same day. FOI Requests, The garden waste service operate on a rolling year basis. Information Team. It is the customers responsibility to remove the incorrect item(s) prior to the next collection. Yours faithfully, George Tsigarides. We aim to collect any legitimately missed bin within 24 hours of receipt of the report. If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. Ashfield District Council - Bin collection calendar For more information on your data protection rights or on how to contact our data protection officer, please visit the data protection pages on our website at https://www.ashford.gov.uk/transparency/information-rights/privacy. What should you do if you are a business? Its a convenient way to report any concerns directly to us. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Even if you renew before this date the price increase is included. request, please find attached our response. We understand that sometimes, waste collections are missed, and this causes frustrations. your request for 4yrs. up to RESTRICTED and should be handled accordingly. Missed bin collection. Our privacy notice, which details how we If you need to log an emergency repair to a council property, please call 0800 011 3241. . your request for 4yrs. This will affect all services provided by Biffa under their contract with Wirral Council for six days from Monday 5th December until 23.59pm on Saturday 10th December, meaning there will be no household bin collections, bulk bin collection (including from schools), bulky waste collections, street cleaning or emptying of public litter bins. Report a Missed Collection - Basildon We all want to keep our borough beautiful. (05798215). Our Biffa operatives have a database of all properties that have paid to use the service, and will not collect garden waste presented from any home that is not registered. You can report missed bins or other problems quickly. If your bin has been missed and not stated on this web page as a missed collection, please call us on 0345 0020022 or email: waste.strategy@lichfielddc.gov.uk or fill in the online missed bin form. personal information collected during the process of making an information For more information about your data protection rights please see the Have your say on 4 May; key dates loom for Ashford borough and parish elections News. Sorry! Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. Unless you are the Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. Want the latest council news delivered straight to your inbox? Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 - The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020 - The average weekly and . Dnipro is the administrative centre of Dnipropetrovsk Oblast. Garden waste containers not presented by 6.00am on the day of collection cannot be reported as missed and will not be considered a missed collection. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or 'force majeure' without prior notice and without. Data Protection - Ashford Borough Council is the data controller for any [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data If we have been told that you cannot have help or use a council service. If you do not have an account you can . Report environmental, housing, community, street, food - Ashford Bins, waste & recycling. The councils contractor will return by the end of the next working day. software or data resulting from this e-mail If you have received this If your garden waste is not collected on your scheduled day this needs to be left out and. Details on how to do this is are on our website. handle and treat your personal data can be found here: Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2, View our website tutorial videos to see how you can complete simple tasks on our website, Street Cleansing, graffiti, Vandalismor Litter, Housing benefit and council tax support change in circumstances form, Council tax landlords tenancy information, Cancel your council tax single occupancy discount, National Non Domestic Rates occupation form, National Non Domestic Rates vacation form, report a road or travel issue directly toKCC, Roads, Pavements, potholes and cycle paths, Report environmental issues (e.g. Celebrate the Coronation of His Majesty King Charles III News. Unauthorised use, Your information will be retained along with Your donations keep this site and others like it running. Report a missed bin. upon the council by either the Freedom of Information or Environmental For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. From 1 April 2023, non-Kent residents will be required to pay 10 per visit to use KCC HWRCs. The council reserves the right to withdraw the service without any customer default by giving a specified period of notice of 28 days. . We'll remove your brown - or black-lid bin after you cancel the collection with us. Weno longer collect garden waste in black bags left out with your normal rubbish. If weve missed your bin for collection let us know. You can check which bin is due for collection in the bin collection calendar. The Garden Waste Service provides reporting function to request the contractor attend and conduct a missed service. Biffa contractors at work in Maidstone (24584005) On average around 10 to 15 rounds have been delayed each week . It is the customers responsibility to safely store the containers on their property between collections and to position the containers so as to avoid nuisance or obstruction when putting them out for collection. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Council accepts no responsibility for loss or damage to any hardware, If a customers container is filled with incorrect materials on two occasions, advice is offered by the council and a container is filled with incorrect materials on a further occasion the council may terminate the customers subscription, remove the containers and cease the provision of the service to the customer without refunding the fee to the customer. Skip to main content. may have interactions with you which results in us receiving and What goes in your bins and boxes. nonetheless consider it is within our remit for an exceptional reason Households that wish to have their garden waste collected after the 4 April 2021 will need to subscribe to the service and pay an annual fee of 42. Failure to loosen the compacted waste, reduce the weight or fullness of the container or regularly presenting over-full or over-weight containers may mean the council discontinues the service without refund. Prior to complaining all previous missed incidents must have been reported to Ashford Borough Council. And don't forget,if youre out and about and spot something, dont ignore it report it! Reports for a missed collection made after 48 hours will not be serviced until the next scheduled collection day. Report a problem with a street bin. 2 metres (6 foot 6 inches) - read about vehicles allowed. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Garden waste containers may not be new, but will be supplied in serviceable condition. Donate and support our work. Dear Ashford Borough Council, Please confirm if bin collections are funded from the collection of Council Tax. Scarborough Borough Council, Town Hall, St Nicholas Street, Scarborough, North Yorkshire. If you have submitted a report to us via our report it system, you can track its progress. The cost to the service is 45 a year per container, so you can arrange privately to share the bin and the cost with a neighbour, or you can apply for more than one bin. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. mySociety For our full privacy statement in relation to recycling and refuse services find the statement on our Privacy page. Your information will be used to administrate your request, and is a registered charity in England and Wales (1076346) This means you will renew your service annually exactly one year from the date of joining. Bins and Recycling | Maidstone Borough Council If your request relates to any of the above KCC matters but you For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Report missed bin collections Make payments online (e.g. You can also let us know you need help with a bin collection in these ways. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding.
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