I did pay for the wifi which is expensive but I never had a problem with connection anywhere, I could even face time from the sea :-) Can't find a fault, amazing hotel with gorgeous food and lovely staff. The revocation according to this article, will terminate the contract. The Occidental Vacation Club has had the unique vision of offering an attractive and different product to Where history meets spectacular grounds and unparalleled service Tucked within an ecological and historical preserve, the all-inclusive Occidental at Xcaret Destination captivates First Club members with spectacular grounds, a pristine coastline and unparalleled service and amenities. "The resorts entire team deserves kudos for making Royal Hideaway Playacar an unforgettable place for an adults-only, all-inclusive vacation. Occidental Vacation Club, part of Barcel Hotel Group stories questions out there we wanted to let people know that they do have options, but only if they act in the first five working days. Will in the lobby bar was great, we made our way through the cocktail menu and they were all so good!The pools were all perfect only if you weren't up early you could struggle to find a lounger with an umbrella and I thought it was a shame there were no umbrellas on the beach. fridays were great as the fun pool has a foam party which was good fun.we also stayed by the beach which is a man made lagoon i was a bit put off by the brochure as it is not massive however if you have young kids its the best beach in the world as you can see them wherever they are the hotel dive shop lets you have an hours free snorkling per day and we loved it as the lagoon has thousends of fish swimming about .the food was really good lots of variaty saleds meats fish great bread selection, themed nights chinese mexican of course all very good breakfast was a favorite freshly made omeletes to your own specification.bad bits the hotel is kind of promoting a holiday club which is like a time share we were not keen but as long as you are up front they wont keep on .all of the staff at the hotel notably memo, jacky, ari from the entertianments staff were great fun and so helpful , their was never a time we needed something that was not produced quickly when asked.the hotel is in good condition its not brand new but well maintained rooms were cleaned dayly and theirs a mini bar refilled every day , theirs a coffee machine in our room once we figured it out made a lovly brew bring your own tea bags if you want a decent cuppa . We feel that our Club has to deliver a vacation experience of exceptional quality. For Occidental Vacation Club Loyalty members, membership translates to perks and rewards including: Bonus Time discounts Car rentals at discounted rates Excursion discounts Golf club access Scuba diving club access SPA discounts Yacht club access And other rewards that are continually being reevaluated and enhanced. I will contact them and fingers crossed! Are First Club members able to sell a week? First Club Book by Occidental Vacation Club - Issuu ASISTENTE BARCE C, Jessica Reyna Arechiga. Inheriting Holiday property bonds- costs attached? We want to express our most sincerely gratefulness to you for your kind words about the service you received from our staff, and the facilities.We look forward to welcoming you back!Sunny regards and best wishes. Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. We had a Studio and so did our son and his girlfriend in Building 17, for First Club members. Occidental Allegro is a family of hotels and resorts located in Mexico. I will share your comments with the team, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide consistent quality of service to our guests.We are looking forward to welcome you in the near future.. Best regards, wow wow wow !! At least six analysts have suspended their ratings or coverage of the stock, with two . Just Purchased the Occidental Vacation Club Membership The elegant British-inspired design of its villas and the Mexican-style dcor of its beautifully appointed rooms and suites. The bed was HUGE so it didn't matter and the view more than made up for it. If thats your circumstance, then good for you. Durante el mes pasado, los miembros y el personal de los clubes vacacionales han sido invitados a festividades, ya que RCI ha otorgado el reconocimiento oficial a propiedades altamente promocionadas en el grupo OVC. We also got sucked in and bought an alternating year Royal Club membership, and had the same buyers' remorse. We do hope to reopen the pool as soon as possible though.I can assure you that the Maintenance Manager will be informed about stated inconvenience that you have experienced.We do truly hope that you will give a second chance and visit us again.An excellent service, the natural beauty of the area and timeless experience is something that we are famous for, therefore we would be very happy to prove it to you.With all the respect, Yours Sincerely. Occidental Xcaret - Fans & Info | Are First Club members able to sell a week When it was clear that we wouldnt change our mind we were told that the membership would be canceled, but that we would have to repay the $275 we were given for the dinner, and that we would have to pay rack rate for our stay at the Royal Hideaway. Travelled as a family 2 adults and 1 child (7yrs old).Found this resort to be very big,some walking to be done-nothing major, easy to find your way around using the maps stations found all around the resort. We stayed at this resort because we are members of the 'First Club', Occidental Resorts and when trying to use our membership weeks this last year, we were informed that there were no rooms available at ANY of their Mexican locations. Did your contract have the resort name where you purchased or did it list Occidental Allegro Nuevo Vallarta? Dear lindylouharkerI would like to thank you for choosing Barcel as your vacation hotel and the time you have taken to share your impressions of the property and services.We are happy that we have exceeded your expectations and you have enjoyed your stay with us.Our goal remains that of serving all of our guests to the best of our ability, to ensure that we are creating unforgettable experiences. We hope our experience can help others out there. If the 5 days pass it is yours. For over 15 years, the Occidental Vacation Club (previously named Allegro Vacation Club) has been providing timeshare memberships in properties located in the Caribbean, Mexico, Costa Rica, and Europe. And moved it to the Lobby Very disapointed!Who wants to look at palm bushes and a parking lot! According to the policy of the hotel, tips are included so you dont really have to give any tips. Welcome to the world The Members-only Lounge is available for Gourmet Breakfast, Premium bar, or just a classy hangout joint with good music, he says. On top of that, our affiliated Register on my Barcel | Barcelo.com A vacation specialist will be in touch shortly. We are very happy to know that kindness and excellent service of our staff, the rooms, our varied and exquisite cuisine made your an unforgettable holiday which is our goal.We are glad that your stay has been pleasant .We hope to welcome you again, please, contact us before your next visit.Best regardsJessica Reyna ArechigaGeneral management assistant, Really great location and the staff are really friendly, the only thing that let's it down is having to pay for WiFi and you only can use it on one device, I would stay here again and Alberto Martmez who is a bar man was excellent at his job and really friendly. I like to pick and choose which hotel I want to stay in and don't want to be obligated at certain hotel chains. Tripadvisor performs checks on reviews. We were able to obtain a copy because my fianc excused herself to the restroom and while she was out of the office asked a staff member for a copy which she then kept in her pocket. Is the membership truly a "good deal"? The steps are really quite simple, and that's what we wanted to let people know. Dear MrsC2B2111Thank you for choosing Barcel during your trip to Cancun. I would also have the letter notarized for good measure. We too bought into the whole 'vacation club membership' 15 years ago while vacationing at the palace resorts. You had a year. The only downside was having to pay extra for wifi, we didn't bother getting it as we were told you could only connect if you were in the lobby! It is the personalized service. The next day, we went to the beach(beach???). o Just so you all know this resort is truly beautiful. Being part of a full scale all-inclusive Within Occidental Allegro Vacation Club, there are two different membershipsFirst Club and Grand Level. As you know we are now in the rainy season, this is why it is delaying the completion of repair work on the pool. Dear Sudburyitalian:Before than anything a cordial greeting from the team that makes up the Hotel Barcel .We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. Forbes Travel Guide, renowned as the only independent, global rating system for luxury hotels, restaurants and spas, has just announced the winners of its 2019 Star Awards. I am very disappointed in the customer service and overall lack of professionalism in this experience. cases up to 8), bars and entertainment facilities. Occidental Vacation Club - Timeshares / Vacation Rentals Forum I wouldn't be caught in those time share memberships. We selected the Royal Club Luxury room, but I wanted to upgrade to the Royal Club Junior Suit. En la mayora de los casos, RCI Gold Crown Resorts beneficia a los miembros con el mayor poder comercial dentro de la red de intercambio de RCI. Occidental Vacation Club resorts are located in some on the most paradisiac destinations in the world. Making sure you feel at ease is our priority and we are glad to have correctly responded to your requests. This year, Royal Hideaway Playacar is honored to be included in the category of Recommended Hotels, further solidifying the propertys status as one of the very best adults-only and all-inclusive resorts in the Riviera Maya. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Any help would be greatly appreciated. The email address We became alarmed and realized that we had made a mistake. 74, Rue Pag, St-Sauveur, Qubec, Canada, J0R 1R5. Occidental Punta Cana is a three-and-a-half-pearl all-inclusive resort with a gorgeous setting along Bavaro Beach. One of the Matre D Ladies, used to greet us every breakfast and dinner, and walk us arm and arm to our table, so very welcoming and warm to help vacationing with an aging parent who is physically challenged: resort is small not a lot of walking your mom should be able to get around without any trouble. Riviera Maya, Aruba and the East Coast of Dominican Republic are all abundant in natural beauty. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. I have to admit I went to the presentation having no interest because I just wanted the discount tickets to Xcaret. Since 1958, this prestigious award has showcased the best luxury hotels in the world, which are analyzed and qualified under an extensive list of strict parameters within the Star Rating system. In fact the representatives at Occidental had us sign a piece of paperwork stating that because we were making use of this benefit we were waiving our five day cooling off period. This allows our Club to provide a membership We seem to kind of be in a rut, and return to the same resorts every year. Anyone else? Ok, thanks nevera. With a strategy based on continuous innovation and a different approach to reaching out to potential To use our mobile site, please enable JavaScript. Occidental Vacation Club: Reviews, Complaints, Customer Claims Wow! You can contact them with questions about your situation. An excellent service it is something we always crave for.The fact that you want to come back, assures us that we did manage to fully satisfy your needs and according to the review, definitely exceeded your expectations.We cannot wait to welcome you in the near future, Best Regards, This is the version of our website addressed to speakers of English in the United States. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). Occidental Punta Cana - The First Club Master Suite at the Occidental When you become a First Club member, you acquire unrestricted access not only to first class vacationing, but also to a better side of life, and many new friends that will be very happy to see you each time you return. Please let me know. Good information. Your great experience at the hotel is our biggest compliment.We hope to see you soon, we are sure you didnt get a chance to do everything on your list.Kind regards, Having spent a week here I can highly recommend! Are you still there? While we didnt NEED one, we did know that there were places on the island we wanted to see outside our resort so we talked to him, and accepted his offer. I asked ALOT of questions, and tried to reconfirm the promises made in the sales pitch by making sure I had it in writing. Seems there are plenty of rooms just simply do not wish to honor a gift voucher that we were really excited to receive. When the tour was over we sat in their office, and they showed us floor plans and prices depending on what we were interested in. Taxes and fees that are shown are estimates only. It is sad because I had good memories of this place, but as a ploy to get my cheap Xcaret tickets, I uncovered what I did not want to see.
