Save time, save money and get shoes that actually fit your kiddo. You'll receive a confirmation email after each shipment leaves our warehouse with shipment This complaint was posted by a verified customer. Do yous ship to ireland and if so how long would it take. Check out our Buy Online, Pick Up In Store Program to see if your local Finish Line store has the item you are looking for. My card was charged and my bank said everything was ok on their end (I did pay part of the balance with a gift card I Select the delivery method you want to apply to the order. Of course I know I have those options. I could have went into the store locally to make up for their mistake! Is that message also on your seller central homepage? She stated rhe total price was $168.**. Placed order online only to recieve someone else's order a week later along with all of their personal information in the box! If anyone wanted to steal, they could have grabbed the clothing items and other things on display on the racks at the door. As stated in our policies, sellers must list the exact same item, in the same format, as the item represented on the detail page. When an order is first placed with Finish Line, we contact your debit or credit card's issuing financial institution to authorize the transaction. Bought an item online on Thursday. You can't cancel etc while it is still processing. Generally, these tax holidays relate to back to school purchases related to Finish Lines business and occur during July and August of each year although the tax holidays may also occur at other times during the year. No, Finish Line also sells accessories such as hats, bags, and sunglasses. A week later, they come in perfect condition and in my size! WebThe problem could also be that the manufacturer or manufacturers of your order have not provided the shipment tracking information in a timely fashion. Facebook users can now claim settlement money. Here's how. Generally, the sales tax is determined based upon where the product is to be shipped in accordance with the laws of that state and/or locality. Keep your credit; I will no longer be shopping at ANY Finish Line. I rated 2 because I got the original order in perfect timing. It seems to me that in light of the companys own mess up not once but twice it should not matter how they corrected the problem, it should have been corrected, including but not limited to sending me a pair of shoes even if they were a bit more expensive. The Finish line Store in Clay Terrace, Carmel is supposed to open at 10am. I have been selling here for long enough to know how many orders I can cope with. We are officially 9 business days in and they are finally sending me the replacement. I order 2 pair of Air Force 1 let's just start with the packing was poor no paper in one of the box then the box is orange inside which stained the sneakers orange laces dirty my other pair look like someone stepped on them all bent up horrible I tried to get them replace just for them for them to say they of out of stock for my items how inconvenient timing horrible waited for my order in a timely manner and they just ruined every thing finish line will not get my business don't even want to get into to refund process longer to get your money back "refund", Tip for consumers:Poor packing not handling with care from finish line, Very unprofessional and not dependable.I would prefer not ever using this website again and would rather go into a store or order from footlocker. I have placed an order online in July 2022 (#*******247) and received an order cancellation notice. I hope I have answered to your satisfaction , have a great day. They still charged me shipping for an item they screwed up. They charged me $25 on 12/16/2009 (which i didnt notice) You cannot get your items any faster than what you were told at the time of order. She said it's the policy. The more you know, the better chance you have at getting your hands on the hottest products out there. Plus I sent an email two days ago and still no response. This comment was posted by a verified customer. Access it all with exclusive product releases, big ticket giveaways, & app-only content. WebIf your order is still processing and was not yet shipped out, there are a few possibilities: Everything you ordered is in stock, however, the order is still being processed by our shipping team Your order contains products that are currently not available for your order (out of stock/back-ordered) I just called their head office number on Circle City, to be told that sometimes the key holders run late. They also gave me a $20 discount for a future purchase (way to keep a customer, finish line!) I called again but was on hold for so long I finally hung up. $243.18 per transaction! Now store won't refund me my CASH until I drive into one of their stores and return the item they sent to me in error. I've shopped faithfully for years at Finish Line. After 5 day of waiting for my purchase they sent me a email saying that they don't have the product in inventory and that good thing is you need to wait 72 hour for get your money back, Received wrong product, sent that item back the same day with expectation of receiving right product before Christmas. Last year I purchased some shoes online for my husband's Christmas gift. This is the response from seller support Provide the shipping address and destination for your order. I asked to talk to a supervisor and I was told no! We will not be patronizing ANY FINISH LINE store again. The other girl was at the counter on the computer. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. I say no. My basketball teams will not use any of their products again. How can a company as large as Finish Line allow these things to happen and then have no way for a customer to complain to them? The Ford ordering process explained from start Finish Line provides customer support through a toll-free phone number, email, and live chat. It looks like you were misusing this feature by going too fast. They are having a laugh arent they? I'm sorry JD Finish Line was not able to process your order. Poor customer service and long wait times. Wait times vary based on demand. Some other details to consider: If your order tracking details shows that your package was delivered, but you can't find it within 1-2 days of expected delivery: Some items may only be available online or only available in select stores. I again explained everything to this lady and she gave me the same Im sorry, but the shoes are no longer available but should a pain become available she would personally ship them to me. I told her this was not acceptable that it had been over a month and the company had now messed up twice. Why my Apple orders are still processing The second line in the link reads as follows: In some cases, our payment and order detail verification process may extend order processing times, potentially for as long as 21 days. Access it all with exclusive product releases, big ticket giveaways, & app-only content. I understand when things go out of stock, but why would you let me purchase it and expect it to come and nothing comes? WebYoure Temporarily Blocked. Customers now have the ability to make a purchase online and pick up their order at their local store within a two hour timeframe. For a full listing of our sizing charts, click here. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This means that there maybe a delay with Amazons systems in processing and confirming all the buyer payment details for orders. One service rep said it was because it was out of stock then transferred me to another rep so I could reorder, and she said they had plenty in stock. The company is a legitimate retailer that has been in business since 1976. When you pick up your item(s) in store, please bring your confirmation email, a photo ID and the form of payment you used to complete the order with you. Last weeks restocking probably filled the remaining orders from the week before and this weeks restocking will go to filling last Friday's orders (mine). Finish Line allows customers to shop for and purchase athletic footwear, apparel, and accessories online or in stores. My mother in law asked what happened to the $70 price. This could be attributed to no inventory available or insufficient/incorrect billing information." Why is my order still processing its up to a day now. I choose to donate $35/mo for a child in South America instead of giving money to a store where idiot sales people can look good. I can't even cancel the order (i don't see how) and they're not replying to my ticket, it's fricking crazy. Yes, Finish Line has a loyalty program called Status. This is so ridiculous. It's like eating at a restaurant where the food sucks. To learn more about reviews and trust on sitejabber.com, visit our. Contacted customer service and returned them to recieve a a pair of 7.5 mens, 9 in women's. Walmart order is still "processing", it is probably I regret that I did not record it. I ordered a pair of Air Max 2015 and when I received them on 17 Nov 2015 they are used and the inside is dirty and on the bottom the shoe you can see where they tried to clean the dirt off. If you are checking out using a Winners Circle account, the shipping address you previously used will appear. If you have a Finish Line Gift Card that does not have a pin number on the back, please contact Customer Care for assistance. Just so I could look at his name tag. Select "Add to Bag". Youll also receive an Order Confirmation via email if you provided your email address during the checkout process. I called customer service again and waited on hold for over 30min before I again got someone I could hardly understand who offered nothing but an Im sorry. After being placed on hold several times totaling over 45minutes she came back to the phone to tell me that they would again reprocess my order and that would take 3-5 business days and then they would again request expedited shipping but could not promise they would provide it. There are dirty marks everywhere. I wouldn't even them a one star but had to! Finish line They are supposed to be giving me a $10 credit on my order. Dealer B's Power Stroke order doesn't schedule as they are used up in previous passes so he has yet to have a unit schedule. He wore them one time but they hurt his feet so he went to exchange them for a larger size. I again said to her there was no one in here. We may cancel orders that exceed these limits without prior notice. When I entered the store, it seemed and looked abandoned. Out of approximately 9 products I ordered, 9 were not available. WebIt takes minutes to find a way to work with Maintenance Work Order. No, there are no hidden fees when purchasing from Finish Line. They didnt even offer a refund and could not tell me if a pair would even become available or if they did when. I asked to try on the other so I can get a feel for them and the balance. Remove the item from your cart and then add it again. They were busy talking to other customers with the same issue! #EPICFINISH@FinishLineHelp for customer care assistance. After entering the info a 2nd time, the same thing happens. Are there any hidden fees when purchasing from Finish Line? You will pass up a $210+ sale because you assume I would steal before I steal?" 5 days later and still not ready to ship! I am completely disappointed with everything they have done! And there are two of you. I even tried a different credit card. My son purchased a pair of expensive tennis shoes from Finish Line. I was assured that the "authorization charge" would come off once the shoes shipped. Order stuck on processing : r/Kinguin - Reddit If youre encountering difficulties while attempting to check out, this may work as a reset and correct the error. Why Target pre-order just says processing : r/XboxSeriesX I had to walk up to here to draw her away the website of tennis shoes she was looking at to ask to see my size in that shoe. I returned the item via the return label and I was credited for the shorts only. Unbelievable. 2023Finish Line, Inc. All Rights Reserved. If you are a bargain shopper, give it a try and see how frustrated you will become. Missing order of running shoes. i don't even know if their magazine costs that much. Then I reply "I can go to another store for these shoes." Like any company, Finish Line has received some complaints from customers. We will then review your plan and determine whether to reinstate your privileges. Absolutely disgusting. Use the Releases feature in our mobile app, Kids' shoes can be returned to a Finish Line store or by mail using this form, A full refund will be issued after forms are filled out and shoes are returned, No additional shipping will be charged for online returns and exchanges. How rude! With our Buy Online, Pick Up In Store Program, we do our best to make it easy for you to find the item you want online, purchase it and pick it up in store. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million.
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